Course DescriptionCrisis Communications (Crisis-Comms)
This one-day, 7-hour workshop is designed to provide the attendee with the basic knowledge, skills, and abilities for interaction with the news media during and after a crisis event. This is designed as a "hands-on" workshop. The attendee will be expected to participate in video taped mock interviews.
Suggested Courses/Skills- None.
- Describe a communication model
- List the goals of crisis communications
- Describe effective communication techniques for the media
- Demonstrate effective communication techniques for responding to the media